Player Wellbeing

Responsible Gaming at api67

Gambling at api67 should be entertaining — a leisure activity you choose freely, within limits that work for your life. This page gives you the tools, information, and support to keep it that way.

21+ Only Platform Self-Exclusion Available 24/7 Support

Gambling can be addictive. Please play responsibly. api67 is strictly an adults-only platform — you must be 21 years of age or older to register and play. If you or someone you know is struggling with gambling, contact our support team immediately at [email protected] or activate one of the player-protection tools described on this page.

Six Pillars of Responsible Gaming at api67

Every feature described below is active and available to all registered Members. None of them require justification — you are always entitled to use them, no questions asked.

Self-Exclusion

Voluntarily block yourself from accessing api67 for a defined period — 30 days, 90 days, 180 days, or permanently. During exclusion, your account is locked and promotional communications are suspended immediately.

Deposit Limits

Set a maximum deposit amount per day, week, or month in Indonesian Rupiah. Once your limit is reached, further deposits are blocked until the period resets. Reductions take effect immediately; increases require a 7-day cooling-off period.

Session Time Limits

Set a maximum continuous play session length. When your limit is reached, you will receive an on-screen reminder and the option to log out. You can also enable automatic logout when the session limit expires.

Time-Out (Cool-Off)

Need a short break without full self-exclusion? Activate a time-out for 24 hours, 48 hours, or 7 days. Your account is suspended for the duration, preserving your balance and history so you can return refreshed.

Reality Checks

Enable periodic on-screen notifications that display how long you have been playing and how much you have wagered during the current session. These prompts appear at 15, 30, or 60-minute intervals of your choosing.

24/7 Support Access

Our support team — including Indonesian-speaking agents — is available around the clock via live chat and email. If you are concerned about your gambling behaviour at any hour, reach out and we will help you activate the right tools.

Gambling Is Entertainment — Not a Source of Income

At api67, we believe that gambling — whether you enjoy betting on BRI Liga 1 football, playing togel (Indonesia's traditional numbers lottery), or spinning slots from Pragmatic Play — should always be a form of entertainment that sits comfortably within your budget and your life. It should never be a way to recover financial losses, relieve stress, or escape personal problems.

Responsible gaming means making informed, conscious choices about how you play. It means setting and respecting limits before you start a session, treating losses as the cost of entertainment rather than a debt to chase, and recognising when gambling has stopped being fun.

api67 is committed to providing tools and information that support these choices. We work proactively — not reactively — to ensure that every Member on our platform has the resources they need to stay in control.

The Golden Rule: Only gamble with money you can afford to lose. Your deposit should be entertainment budget, not rent, groceries, or savings.
  • Set a fixed entertainment budget per week or month and never exceed it, regardless of wins or losses.
  • Take regular breaks — step away every 30–60 minutes to reset your focus and perspective.
  • Treat every session as independent — past losses do not influence the probability of future wins.
  • Balance gambling with other hobbies, social activities, and family time.
  • Never gamble under the influence of alcohol, medication, or extreme emotional stress.
  • Always read the terms of any bonus before claiming it — wagering requirements exist and should factor into your budget planning.

Is Gambling Becoming a Problem?

Problem gambling can develop gradually. The signs below are common indicators that gambling may be moving beyond healthy entertainment. If you recognise several of these in yourself, we strongly encourage you to use one of api67's player-protection tools or seek external help.

  • Spending more money or time gambling than you originally intended, consistently.
  • Chasing losses — increasing bet sizes to try to recover money already lost.
  • Lying to family members, friends, or employers about how much you gamble or spend.
  • Neglecting work, studies, family responsibilities, or personal health to gamble.
  • Feeling irritable, anxious, or depressed when not gambling, or when forced to stop.
  • Borrowing money, selling possessions, or using savings to fund gambling activity.
  • Repeatedly failing to stick to self-imposed spending or time limits.
  • Gambling to escape stress, anxiety, depression, loneliness, or boredom rather than for entertainment.

Quick Self-Check Questions

Reflect honestly on the following questions. If you answer "Yes" to three or more, consider activating a time-out or self-exclusion, or speaking with our support team.

Q1Have you ever gambled more than you planned to in a single session?
Q2Have you ever returned to gambling the day after a loss to try to win it back?
Q3Have you ever borrowed money or sold something to finance gambling?
Q4Do you feel restless or irritable when you try to reduce or stop gambling?
Q5Has gambling ever caused you to miss work, school, or important family events?
Q6Have you ever hidden or lied about the extent of your gambling to someone close to you?
Q7Do you find yourself thinking about gambling when you should be focused on other things?
Q8Have you ever gambled as a way to deal with stress, anxiety, or difficult emotions?
If you answered "Yes" to 3 or more questions above: Please contact our support team at [email protected] or activate a time-out or self-exclusion immediately. You deserve support.

How to Activate Your Limits at api67

All responsible gaming tools are available directly from your account settings dashboard. Here is how to activate the most important ones.

01
Log in to Your Account

Visit the api67 Login page, sign in with your username and password, and navigate to "My Account" → "Responsible Gaming" in the top-right account menu.

02
Set Deposit Limits

Choose a daily, weekly, or monthly deposit cap in IDR. Enter your chosen amount and confirm. The limit is applied immediately. To increase a limit, a mandatory 7-day review period applies before the change takes effect.

03
Activate Time-Out or Session Limits

Select your preferred cool-off period (24h, 48h, or 7 days) or set a maximum session length (30, 60, or 120 minutes). Confirm your choice — the restriction takes effect within minutes.

04
Request Self-Exclusion

For longer-term or permanent exclusions, email [email protected] with the subject "Self-Exclusion Request". Our team will process your request within 24 hours and confirm via email once your account is locked.

All responsible gaming tool activations are confirmed by email to the address registered on your account. Keep your email address up to date to ensure you receive these confirmations. If you do not receive a confirmation within 2 hours, contact support immediately.

Limit Types & How They Work

The table below summarises the limit options available to api67 Members. All amounts are in Indonesian Rupiah (IDR). Use these tools proactively — you do not need to be experiencing a problem to benefit from them.

Limit Type Available Periods Decrease Takes Effect Increase Takes Effect
Deposit Limit Daily / Weekly / Monthly Immediately After 7-day review
Loss Limit Daily / Weekly / Monthly Immediately After 7-day review
Wager Limit Daily / Weekly / Monthly Immediately After 7-day review
Session Time Limit 30 / 60 / 120 minutes Immediately After 24-hour review
Time-Out (Cool-Off) 24h / 48h / 7 days Immediately N/A — must expire naturally
Self-Exclusion 30 / 90 / 180 days / Permanent Within 24 hours N/A — contact support to lift
Important: Any decrease in a limit or activation of a time-out or self-exclusion is always immediate and cannot be reversed for the duration of the restriction period. This is a deliberate design choice to protect you when you need it most.

21+ — Strict Age Verification

Adults Only — 21+
Strictly enforced via KYC document verification

api67 does not permit anyone under the age of 21 to register or play. Every account undergoes identity and age verification as part of our Know Your Customer (KYC) process. Government-issued photo ID — such as a KTP (Indonesian national identity card) or passport — is required to complete verification.

Where api67 has reason to suspect that a Member is under 21, the account will be suspended pending verification. Any funds deposited by a confirmed underage player will be returned to the original payment method, and the account will be permanently closed.

If you are a parent or guardian and suspect that a minor has accessed api67, please contact [email protected] immediately so we can take prompt action.

In addition to api67's own age controls, parents and guardians of young people with access to shared devices are encouraged to use third-party parental control and internet filtering software. These tools can block access to gambling websites at the network or device level.

  • Enable content filtering on your home router or mobile data provider.
  • Use device-level parental controls on Android or iOS to restrict access to gambling-related apps and websites.
  • Have open conversations with young people about the risks associated with gambling and the importance of playing only if legally permitted to do so.

You Are Not Alone — Help Is Available

If gambling is becoming a source of distress rather than entertainment, reaching out is the right move. The api67 support team and independent professional organisations are both here to help.

api67 Support Team
Available 24/7, including Indonesian-speaking agents

Our dedicated support team can activate any responsible gaming tool on your behalf, escalate concerns to our player welfare specialists, and provide guidance on external counselling services available in Indonesia. Reach us via live chat on the platform or by email.

Email: [email protected]
Live Chat: Available 24/7 from your account dashboard
Response time: Within 1 hour for responsible gaming requests
Independent Counselling
Professional support outside of api67

For professional, confidential support from independent counsellors, the following internationally recognised organisations offer guidance and assistance for problem gamblers and their families. We recommend contacting them directly for personalised advice.

  • Gamblers Anonymous — International peer support network with online meetings available to Indonesian players.
  • BeGambleAware — Free, confidential advice and support resources accessible globally.
  • GamCare — Online counselling and live chat support for problem gamblers and affected families.

Reach Out Before It Becomes a Crisis

The best time to activate a limit or seek support is before gambling causes a serious problem, not after. api67's responsible gaming tools are designed to be quick, easy, and completely stigma-free. Taking control of your gambling is a sign of strength — and we are here to help you do it.

Play Smart, Play Safe — Enjoy api67 Responsibly

Now that you know how to stay in control, explore everything api67 has to offer — from live sportsbook betting on BRI Liga 1 and EPL to premium slots and live casino tables. 21+ only.